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Frequently Asked Questions

Find quick answers to common questions about portable broadband, setup, coverage and support.

Portable Broadband

Does it work while travelling?

Yes. The router connects to the 4G/5G mobile network so it works on the move. Signal may vary in tunnels or very remote areas, but it works across the vast majority of the UK. You can check your coverage on Ofcom's checker.

How long does the battery last?

Approximately 8 hours on a single charge. Recharge easily via USB-C at home, in the office or on the go.

How many devices can connect?

Up to 8 devices simultaneously. Phones, tablets, laptops and other Wi-Fi devices can all be online at the same time.

Can I use it in holiday cottages or temporary accommodation?

Absolutely. Fully portable — works in holiday cottages, hotels, campsites, motorhomes and any location with mobile signal.

Is it a long-term contract?

No long-term contracts. We operate on an initial 3 month contract, then a 30-day rolling contract after that.

Does it need installing?

No installation. Pocket-sized — switch it on and place it wherever you need it. No wiring, engineer visits or modifications.

Where can I use it?

Anywhere you need internet. Use it at home, in a holiday cottage, at a campsite, in the office, at a picnic — anywhere with mobile signal.

What type of router will I receive?

The router you receive depends on the plan you choose. Each router is supplied ready to use, with the right setup for home broadband or portable connectivity.

Router options by plan
PlanRouter suppliedTypical speedDevicesPowerTypical range
EverydayEveryday RouterUp to 60MbpsUp to 16Mains powered25m indoor
Everyday+Everyday Router PlusUp to 500MbpsUp to 32Mains powered40m indoor
On-The-GoOn the Go routerUp to 60MbpsUp to 8Battery-powered — up to 8 hours12m portable use

Still have questions?

Can't find the answer you're looking for? Our friendly UK-based support team is here to help.

Portable Broadband

Portable broadband that keeps you connected wherever you go. Powered by the UK mobile network — no wiring, no installation, and no long-term contract.

Call us now

0330 229 6577

  • 14-Day Money-Back Guarantee: Available for genuine cases where the service does not meet expectations and is not intended as a temporary broadband solution while waiting for another provider. No refund will be offered if 10 GB or more of data has been used, or where the policy has been misused.

  • Returnable deposit: The deposit covers your router – it belongs to Next Day Broadband. Return it in good condition using our pre-paid envelope and we'll refund your deposit within 7 days. Late returns may cost £100, and returning helps us reduce waste.

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