How can we help you?
Find answers to common questions and get the support you need
On-the-go Articles
View all articlesSet up your On-the-Go portable Wi-Fi router
Find your Wi-Fi details, connect a device, charge the router and understand its status lights.
On-the-goGet back online if your internet stops working
Follow these checks for power, Wi-Fi and network signal if your internet stops working.
Everyday Broadband+, Everyday Broadband, On-the-goOn-the-go
Get help setting up and using your On-the-go broadband, including your router, connection and Wi-Fi.
On-the-goStill need help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues.